Westfund

Reputation intelligence operating system

Intelligence Core

A single evidence chain connecting live reality capture, AI perception, reputation relationships, prompt evaluation, and executive decisions.

The essential findings and next decisions. Open Analysis for the drivers, or Evidence to inspect the supporting records.

Analytical confidence

Calibrated synthesis

Evidence strength

93/100

Confidence, freshness, citation, and capture completion

Model divergence

5/100

Higher means greater cross-model disagreement

Causal readiness

61/100

Mechanisms, sources, review, and resolved outcomes

System coverage

73%

11 of 15 intelligence domains populated

Decision intelligence

Highest-leverage decisions

Priority × confidence

Priority	Finding	Status	Evidence	Recommended move
0196	20 Hallucination Flags on Specific Sub-Limits & Regional Hospital Agreement Tiers Westfund	Corroborated	Source attached	Expose HTML summary tables + FAQPage JSON-LD alongside all PDF product information statements.
0283	Regional Healthcare Access & Care Centre Network Is Westfund’s Highest-Leverage White Space Westfund	Corroborated	Source attached	Build location-specific landing hubs linking regional hospital agreements with local Westfund Care Centres.
0366	Baseline scan (98 responses) identified 20 instances where LLMs estimated or fabricated Westfund Extras dental/optical sub-limits due to benefit schedules being inside PDFs rather than HTML tables. Westfund	Observed	Operational observation	Triage the alert and connect it to an owned action.
0450	Westfund achieved a strong 68/100 consensus score when named directly, but unbranded category queries showed 51/100 visibility with Medibank, Bupa, and HCF dominating initial citations. Westfund	Observed	Operational observation	Triage the alert and connect it to an owned action.
0534	Westfund baseline perception scan completed across 98 LLM responses (Consensus: 68/100, NCI: 67/100, Visibility: 51/100). Automatic rescans remain disabled. Westfund	Observed	Operational observation	Triage the alert and connect it to an owned action.

Executive briefing

A clear view of the decisions ahead

No executive brief has been recorded. The findings below are existing signals, prioritised for review—not a newly generated assessment.

Based on 4 loaded signals, not the full historical record. Priority is recorded severity, not proof of business impact. Expand any finding for its evidence and recommended action.

Review owned actions

Priority risks

1 recorded

20 Hallucination Flags on Specific Sub-Limits & Regional Hospital Agreement TiersWestfund · critical · 10/14/2026, 5:12:03 AM

Recorded finding

Without machine-readable benefit tables on HTML pages (currently locked in PDF policy brochures), models guess annual dental sub-limits and waiting period rules.

Claim

20 of 98 baseline scan responses contained unverified or fabricated policy benefit numbers.

Why it matters

Regulatory and compliance risk when AI assistants misstate benefit sub-limits or waiting periods to prospective members.

Recommended next step

Expose HTML summary tables + FAQPage JSON-LD alongside all PDF product information statements.

Supporting passage

While exact annual limits vary by tier, Westfund Extras typically cap major dental between $800 and $1,200 per person...

Open cited source

Source attribution does not establish claim accuracy. Any recorded confidence is an assessment, not independent verification.

Opportunities

1 recorded

Regional Healthcare Access & Care Centre Network Is Westfund’s Highest-Leverage White SpaceWestfund · high · 10/14/2026, 5:12:03 AM

Recorded finding

No major national insurer owns a comparable footprint of regional Dental and Eyecare centres across central-west NSW and regional QLD.

Claim

Queries mentioning regional NSW/QLD dental & optical care yield 79/100 sentiment when Westfund Care Centres are surfaced.

Why it matters

Owning regional healthcare intent can lift overall AI discovery visibility from 51 to 68+.

Recommended next step

Build location-specific landing hubs linking regional hospital agreements with local Westfund Care Centres.

Supporting passage

Westfund stands out in regional communities such as Orange, Dubbo, Bathurst, Lithgow, Mackay, and Townsville by operating its own dental and optical centres for members.

Open cited source

Source attribution does not establish claim accuracy. Any recorded confidence is an assessment, not independent verification.

Capture completion

—

0 of 0 loaded captures completed; not an accuracy score

AI mention rate

57%

98 observed answers

Tracked dimensions

106

82 themes · 24 personas

Evaluations

0 prompt tests recorded